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Terms and Conditions

Terms and Conditions for Nordcad AS

Nordcad AS
CVR-nr: 918 370 013

Payment

Nordcad AS accepts online payments with the following credit cards Visa, Mastercard.
Payment will only be deducted from your account when the physical item is shipped or the virtual product is created unless otherwise agreed or stated on your order.

All prices on the website are exclusive of VAT.
The website uses the following currencies for pricing:
Denmark – Kroner (DKK)

Nordcad AS uses a secure payment server that encrypts all information with SSL protocol, meaning your data is secure and cannot be read by other third parties.

Nordcad AS own website also uses encryption with SSL protocol.

If you regret your purchase (Withdrawal)

Nordcad AS offers a 14 days full refund on goods purchased on the website for all private purchases.

The 14 day period starts on the day the order is delivered.

Any return costs you incur yourself.

The request for cancellation must be notified to us no later than 14 after the delivery, and be with us no later than 14 days after we are informed of your use of the right of cancellation/withdrawal.

If you wish to make use of your right to withdraw the purchase, you must send us an e-mail om info@nordcad.dk. In your message, clearly make us aware, that you want to use your right of withdrawal.

Customer & Privacy Policy

We do not resell personal information and do not pass on your personal information to others. They are only registered in our customer directory. You can delete your information at any time.

In order for you to enter into an agreement with Nordcad AS, we need the following information:

. Name
. Address
. Phone number
. Email address

We make the registration of your personal information for the purpose of delivering the goods to you.

The personal information is registered with Nordcad AS, and stored for up to five years, after which the information is deleted.

When collecting personal information via our website, we ensure that it always happens by submitting your explicit consent, so that you are informed exactly what information is being collected and why.

The director and employees for Nordcad AS have access to the information recorded about you.

The data manager in Nordcad AS is: Arvid Thorndahl.

We do not store and transmit customer information encrypted.

As registered with Nordcad AS, you always have the right to object to the registration. You also have the right to know what information is registered about you. You have these rights under the Personal Data Act and in connection with this, please contact info@nordcad.dk.

Cookies

On www.nordcad websites, cookies are used for the purpose of optimizing the website, and its functionality, making the visit as easy as possible for you.

You can delete cookies from your computer at any time, see the instructions on Webshop Cookies and Privacy Policy.

Log Statistics

We use log statistics at www.nordcad.dk,
which means, we have a statistics system, that gathers information, that can supply us with a statistical indication of, how many visitors the site has, where they are from, and on which landing page they leave the site and more.

The Log statistic is only used with the purpose to improve Nordcad AS website.

Consumer Protection

Learn more about your consumer protection when paying online with PensoPay’s payment service solution:
https://pensopay.com/mere/forbrugerbeskyttelse/

Complaints

Complaints about product can be sent to:

Konkurrence- og Forbrugerstyrelsens
Carl Jacobsens Vej 35
2500 Valby
www.forbrug.dk

For citizens of Europe who reside outside of Europe, complaints must be submitted through the EU Commisions Online Complaints Platform.
ec.europa.eu

When complaining you need to denounce our email address, info@nordcad.dk, and the site, on which you made your purchase